Commercial Solutions Engineer - West Coast

ABOUT DASH0 Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product developers love, with transparent pricing and built-in cost control. The Opportunity As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments. You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required. This role is fully remote and can be based anywhere on the West Coast. Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales! What You'll Do • Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies • Translate complex customer requirements into scalable, performant Dash0 implementations • Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities • Deliver engaging technical demos and presentations tailored to engineering and executive audiences • Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice • Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design • Create and maintain reusable demo environments, reference architectures, and POC templates • Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement What You Bring • Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing • Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization • Strong understanding of modern DevOps, SRE, and platform engineering practices • Proven ability to create and execute technical demos, architectures, and POCs that prove business value • Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike • Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results • Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision Nice to Have • Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company • Active contributions to OpenTelemetry or the broader observability ecosystem • Familiarity with CRM tools like Salesforce or HubSpot • Experience in a high-growth, venture-backed startup environment Why Dash0 This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures, and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B, and we're just getting started. If you're looking for a place where a great product meets great people, where momentum is real, and your impact is visible from day one — this is it. What we offer: • Competitive salary & meaningful equity participation; you'll own part of what you're building • Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich • €60/month Lifestyle allowance • Location-specific benefits • Collaborative, fast-moving team culture with a builder mindset • Clear path for career growth and development • Direct access to founders and leadership Compensation: $120K - $139K