Staff Product Manager, Card Schemes

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. ABOUT THE TEAM The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences. WHAT YOU’LL DO This role will be part of the payments product team, building out our capabilities that enable businesses to collect credit card payments and other forms of payments on their website or app from consumers around the world. You’ll be working on the payment lifecycle end to end, from connections with the card schemes, authorizations, captures, refunds, and reconciliation. RESPONSIBILITIES: You will be responsible for leading high-impact projects from ideation to launch on topics such as: • Expanding our coverage of card schemes and markets to provide merchants globally the ability to acquire payments of all major card brands • Optimizing the competitiveness of our card payments infrastructure through adoption of new industry standards and working closely with our machine learning team to increase the success rate of payments • Building stable foundations for our payment infrastructure to scale with our business growth, reducing internal manual efforts and minimizing the risk for any service interruptions for our merchants WHO YOU ARE We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: • 8+ years of professional experience, ideally with exposure to a high-growth environment • Bachelor's degree or above with a competitive GPA, preferably with engineering or computer science coursework PREFERRED QUALIFICATIONS: • Deep expertise in payment processing, working on direct integrations with Visa and MasterCard (preferably on acquiring side) • Solid technical understanding and ability to engage in architectural discussions with engineering teams • Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences • Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights • Drive, grit, and persistence are necessary to take ownership and move ideas to reality in short periods of time • Ability to thrive in cross-cultural and cross-functional team APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Compensation: $175K - $250K