Solutions Engineer

Second Front Systems is looking for a technically credible, mission-focused, customer-oriented Solutions Engineer to strengthen our sales and customer success organization. Operating at the intersection of commercial software and government accreditation, you will be responsible for owning technical sales conversations, demonstrating Game Warden's fit for mission-critical SaaS deployment, and bridging customer needs with product capability. You will lead technical presentations, architecture workshops, and RFP responses; assess application compatibility with Game Warden; track customer feedback to inform product roadmap alignment, ensuring that customers understand deployment paths, technical risk is mitigated, and sales pipeline advances with confidence. We need someone capable of translating cloud and DevSecOps concepts for audiences ranging from C-level to engineering teams, operating hands-on with AWS or GCP infrastructure and demonstrating platform knowledge in real time, and remain decisive under pressure in pre-sales and compliance conversations. As a key partner to account executives and the product team, you will represent 2F as a trusted technical advisor, remove barriers to government adoption of Game Warden, serving as the technical voice customers rely on throughout the sales cycle. Note: Candidates must reside in one of our approved hiring hubs: • DC/Maryland/Virginia • Raleigh/Durham/Chapel Hill, NC • Denver/Colorado Springs, CO • Dallas/Fort Worth, TX This is a full-time position. What You'll Do • Own the technical aspects of pre-sales pipeline, partnering with account executives from initial contact through RFP response. • Lead introduction calls, technical demonstrations, architecture workshops, and RFI/RFP engagements with government and commercial customers. • Assess customer applications for compatibility with Game Warden and DevSecOps deployment on AWS or GCP. • Develop and maintain deep technical knowledge of Game Warden, Kubernetes, Docker, Helm, and the surrounding platform ecosystem. • Synchronize customer feedback with product teams to inform roadmap priorities and feature alignment. • Generate technical marketing content—blogs, whitepapers, case studies—that accelerates business development. • Engage customers on cloud infrastructure, DevSecOps tooling, compliance accreditation, and cybersecurity architecture. What You Bring • 3+ years in customer-facing Sales, Solutions Engineering, or Success roles; demonstrated ability to influence technical decision-makers. • 2+ years hands-on experience deploying or architecting on AWS, GCP, or Azure; certification or active pursuit required. • 3–5 years of technical depth as a software engineer, sales engineer, or technical PM with proven problem-solving in production environments. • 2+ year software development experience, preferably full-stack web development (React, Angular, Spring, Python, or Go). • Operational knowledge of DevSecOps practices, CI/CD pipelines (Jenkins, GitLab CI, ArgoCD), and containerization (Kubernetes, Docker). • Ability to communicate technical concepts clearly to non-technical stakeholders; composure in high-stakes customer situations. • U.S. citizenship and residency in an approved hiring hub: DC/Maryland/Virginia, Raleigh/Durham/Chapel Hill NC, Denver/Colorado Springs CO, or Dallas/Fort Worth TX. • Ability to travel up to 25% for customer engagements and market-facing activities. • U.S. citizenship is required for this role. Preferred • Federal or commercial sales experience. • Previous military or federal experience. The base salary for this position will fall between $130,000 and $175,000. This also comes with a variable bonus tied to commission and performance. Your ultimate compensation will be determined by professional background, technical proficiency, seniority, and regional cost factors. Furthermore, this opportunity includes potential eligibility for equity awards and discretionary bonuses, rounding out a comprehensive total rewards offering. Success at 2F Looks Like: • A proactive and solutions oriented mindset • Viewing obstacles as opportunities for growth • Having a bias toward action and tangible, measurable results • Being team-oriented with a focus on personal responsibility and autonomy Perks & Benefits: This role is a full time position. As a public benefit corporation, we’re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful—both in- and outside the workplace. Perks of Joining Our Team: • Competitive salary • 100% employer-paid medical, dental, and vision coverage for you and your dependents • 401(k) with a 3% company contribution • Comprehensive wellness benefits, including a One Medical membership, mental health resources, family planning support, and more • Equity incentive plan • New hire technology and home office stipend • Annual professional development stipend • Flexible paid time off, plus all federal holidays • Generous parental leave • Flexible remote work opportunities • Employee referral bonus program Visit our careers page to learn more. Who We Are: Second Front Systems (2F) is a public-benefit software company powering software for the free world. We eliminate the friction that slows innovation, enabling faster, more secure development and deployment of software across government and regulated networks. Built by national security veterans and backed by top-tier venture capital, our platform is trusted by the world’s leading organizations to cut deployment timelines from years to weeks. We move fast, solve hard problems, and deliver trusted capabilities where they’re needed most. Our work strengthens global security and gives the United States and its allies a lasting competitive advantage. Learn more at secondfront.com http://secondfront.com. One last thing: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Are you ready to join our team: To apply, click the “Apply for This Job” button at the top or bottom of this page and complete the application form. This position will remain open until filled, and applications will be reviewed on a rolling basis. State notices: Colorado: In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents. Maryland: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Compensation: $130K - $175K