Senior Business Operations Manager

Business Operations Full-time About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! As a Senior Business Operations Manager, you'll be a key player in shaping our strategy and driving our growth. We're driven by data, passionate about our users, and always pushing boundaries. In this role, you’ll collaborate with executives and colleagues across departments to execute high-impact projects, own critical reporting (including company-wide dashboards and sales performance tracking), and tackle complex challenges through insightful analysis. Reporting to the Business Operations Lead, you'll work closely with leadership to connect our business model and forecasts, ensuring we're on track to achieve ambitious goals. Your analytical skills will be essential in measuring our success and optimizing our execution. This senior, collaborative role requires a strategic mindset, deep operational excellence experience, and a heavy focus on using data and partnership to continuously improve sales outcomes. Please note: This is a remote-first role, meaning you can primarily work from home, but should expect to join us in the office (Located in the GTA) occasionally for high impact meetings and team events. Our BizOps team really values that in-person collaboration! For more information on how we work and how we approach our strategy, you can watch this interview with our COO, Mariano Neiman: https://youtu.be/vRSwBQ64UPo?si=eKOp3zfvn8nYmW46