Process Improvement Project Manager

TURN OPERATIONAL COMPLEXITY INTO SMOOTH PERFORMANCE – SO EVERY RADAR SYSTEM IS BUILT, SHIPPED, AND SUPPORTED WITHOUT A HITCH. As our Process Improvement Project Manager, you lead, execute, and deliver continuous improvement projects across our operational footprint. You work side-by-side with colleagues in Production, Logistics, Procurement, Service, Sales Operations, Engineering, Quality, and IT – diagnosing root causes, designing scalable workflows, and embedding smooth processes into daily routines. You report to the Operational Excellence Manager, playing a vital role in enabling Robin Radar to scale smoothly as our global impact grows. WHAT YOU'LL DO • End-to-end project leadership: Lead operational improvement projects from initial diagnosis through post-implementation. Support business growth and capacity scaling across all operational teams. • Workflow analysis and SOP design: Deep-dive into operational workflows to identify waste and perform root-cause analysis. Translate findings into scalable standard operating procedures. • Cross-functional collaboration: Partner directly with operational leads and frontline floor teams to bridge functional silos. Facilitate smooth handovers to remove bottlenecks and execution friction. • Change management and coaching: Coach and enable operational teams through active change management. Ensure optimized processes become lasting daily working habits. • Metrics and KPI tracking: Define project metrics, establish baseline KPIs, and build tracking dashboards. Measure and validate performance improvements continuously over time. • Tool configuration and adoption: Translate optimized workflows into practical software tools. Manage configuration and user adoption in Jira, ERP (Odoo), and supporting platforms. WHAT YOU BRING • BSc or MSc degree in Industrial Engineering, Operations Management, Supply Chain, or Business Administration • 7+ years delivering hands-on process improvement projects in fast-growing high-tech or manufacturing environments • Certified Lean Six Sigma Green or Black Belt, or equivalent Agile certification • Practical mastery of Lean toolkits including Kaizen, Value Stream Mapping, 5 Whys, and Pareto analysis • Proven ability to manage multiple improvement projects concurrently in fast-paced, ambiguous settings • Practical experience configuring workflow tools like Jira and driving user adoption in ERP systems like Odoo • Professional fluency in written and spoken English, with Dutch proficiency considered a strong asset • Action-oriented execution mindset, comfortable working directly with frontline shop floor teams • Excellent communication and influencing skills across all levels of an organization. N.B. Don't worry if you don't tick every box. Our mission is a journey, and there's plenty to learn along the way. If most of this fits, we'd love to hear from you. A Certificate of Conduct (VOG) and a background check are part of our screening process. We appreciate your understanding. WHAT WE OFFER • Working for a Great Place to Work® certified company; • Comprehensive pension plan; • Commuting allowance; • 30 days of paid holiday leave (with the possibility to buy 3 additional days); • Opportunities to develop your skills even further through training and certifications; • High quality laptop/desktop, monitor, headphones, and any other equipment necessary for your role; • An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks! Robin Radar is a technology leader in tracking and classifying small objects. Our radars and software help prevent bird strikes in aviation, reduce the impact of wind farms on wildlife, and protect critical infrastructure from drone threats. Our work shows up at airports, wind farms, military sites and nature reserves around the world. We're one of the top 10 fastest-growing companies in the Netherlands, with a crew of bright minds across 30+ nationalities. Growth doesn't mean we lose the plot – eyes on the skies, feet on the ground. Our values keep us grounded: WE TRUST. WE OWN IT. WE AIM HIGH. Want to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning? You'll fit right in – we're saving you a seat.