Founding Forward Deployed Engineer

ABOUT THE ROLE Own customer deployments for an early-stage SaaS company, from understanding business goals and connecting to data through delivering a trusted system with measurable impact. The role brings together data engineering, applied AI, and customer success, while also building reusable tools and practices to improve future deployments. WHAT YOU'LL DO • Partner with revenue and operations leaders to understand business objectives and identify valuable problems to solve. • Lead customer onboarding, scope data access, and map undocumented warehouse schemas to business concepts. • Interview customer data and business teams to reconcile conflicting definitions and validate the resulting ontology. • Build customer-facing signals and workflows, including custom agent configurations, and troubleshoot their outputs. • Agree on success measures, analyze results, and build a credible evidence-based case for customer impact. • Develop reusable validation frameworks, evaluation harnesses, and mapping tools to accelerate deployments. WHAT WE'RE LOOKING FOR • At least 3 years of experience in a technical, customer-facing role such as forward deployed engineering, solutions engineering, or software engineering with substantial customer exposure. • Strong SQL and dbt skills, with deep familiarity navigating data warehouses and undocumented schemas. • A quantitative degree in statistics, mathematics, computer science, or a comparable field, plus a foundation in data science or machine learning. • Applied statistics and modeling experience, including distributions, seasonality, validation design, and calibration. • Experience creating custom agent setups beyond default implementations and building analytical cases tied to customer outcomes. • Ability to resolve inconsistent business definitions through interviews and data validation, with careful attention to detail and comfort working through ambiguity. • Founder experience or a non-traditional path into engineering is a plus. COMPENSATION & BENEFITS Base salary is $180,000 to $250,000 USD annually. Visa sponsorship is not available. LOCATION On-site in New York City, United States.