EdTech Operation Specialist
Gold ? Think Academy International Education · Santa Clara, California
Job description
EdTech Operations Specialist (Entry-Level)
📍 Location: Bay Area, CA (On-site, multi-center support)
đź•’ Type: Full-time | Hourly ($30/hour)
About the Role
We’re looking for an Entry-Level EdTech Operations Specialist to support daily operations across our centers and work closely with center managers. This is a hands-on, on-site role ideal for someone early in their career who wants to learn how education operations work in real environments.
Growth & Career Development
We are a new and growing personalized learning brand .
We currently operate multiple centers while expanding, with plans to continue opening more locations across the Bay Area.
This role is designed to grow alongside the company .
You will begin by supporting day-to-day operations and center managers. As we open more centers, your scope, ownership, and responsibilities will expand , with opportunities to take on larger operational initiatives and grow into a more senior operations role over time.
Growth is based on performance, ownership, and team needs — not just tenure.
What You’ll Do
Role Responsibilities
• Support day-to-day operations across multiple learning centers
• Collaborate with center managers to ensure smooth and consistent execution
• Assist with cross-center communication and coordination
Manager & Team Support
• Work closely with center managers through ongoing check-ins
• Support alignment, follow-ups, and continuous improvement
• Grow into a coaching and leadership support role over time
Meetings & Projects
• Support regular manager meetings and ongoing initiatives
• Assist with tracking priorities and next steps across teams
On-Site & Cross-Center Support
• Provide in-person support across Bay Area centers as needed
• Support launches, events, and new initiatives
Who This Role Is For
• Someone early in their career who wants hands-on operations experience
• Comfortable working in fast-paced, real-world environments
• Organized, reliable, and detail-oriented
• Strong communicator who enjoys helping others solve problems
Qualifications
• 0–2 years of experience in operations, education, tutoring centers, or related fields
• Bachelor’s degree preferred but not required
• Comfortable traveling between locations in the Bay Area
• Interest in education, personalized learning, or operations
Compensation & Benefits
• $30/hour
• Opportunities for growth into senior operations or management roles
Important Notes
• This is an on-site, field-based role
• Not a remote position
• Must be based in the Bay Area and able to travel between centers
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