Customer Support - Talent Pool

Deligo https://deligovision.com/ is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar. We build advanced visual AI - developed by a top-notch machine learning team - to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay: it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines. But this isn’t just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you’re looking to join a rocket ship and help redefine the future of AI-powered checkout, we’d love to meet you! 🚀 ROLE AT A GLANCE At Deligo, we're building the future of self-checkout food and retail technology, and we're always excited to connect with talented customer-focused professionals who are passionate about creating outstanding user experiences. This is not an active vacancy. By joining our Customer Support Talent Pool, you'll be among the first people we contact when relevant opportunities become available as we continue to grow. If you're excited about working at the intersection of technology, operations, and customer success and want to be part of a fast-moving startup building the future of retail, we'd love to hear from you. As part of Deligo's Operations team, Customer Support Specialists play a key role in helping customers get the most value from our solutions. Future opportunities may involve customer support, onboarding and deployment activities, troubleshooting technical and operational issues, performance monitoring, reporting, and contributing to the continuous improvement of our products and services. WE ARE INTERESTED IN PROFESSIONALS WITH EXPERTISE IN • Customer Support • Customer Success • Technical Support • Sales Support • Operations Support • Other customer-facing roles within technology-driven businesses WHAT MAKES YOU A GREAT FIT • A proven track record in customer-facing roles and passion for helping people succeed • Excellent written and verbal communication skills in English • Willingness to travel (around 25% of the time to our clients) ✈️ • Strong problem-solving abilities and an analytical mindset • Confidence in learning new technologies, tools, and systems • The ability to work independently while collaborating effectively with cross-functional teams • Strong interpersonal skills and a talent for building positive customer relationships • A proactive, adaptable mindset and a willingness to take ownership • Enthusiasm for working in a fast-paced startup environment where learning and continuous improvement are part of everyday life Bonus • Experience working in a fast paced, startup or scaleup environment • German or French language skill WHY JOIN US • Opportunity to join at an early stage, making a visible impact in a fast-scaling startup • Real influence on how our products and processes evolve, with freedom to innovate • A collaborative, creative, and transparent culture where contributions are recognized • A spacious, shiny, dog-friendly office in the heart of Budapest with great transport, tasty snacks, and vibrant team events • High-tech equipment • Flexible working hours and hybrid approach • Competitive salary If you’re ready to help build a truly seamless and magical checkout experience, we encourage you to connect and explore future opportunities with Deligo. We’re looking forward to receiving your application!