Chief of Staff / COO

OBJECTIVE Own the operational, financial, and executional backbone of the company so that the CEO can focus on vision, growth, and external relationships. The Chief of Staff / COO ensures the executive team executes against strategy with discipline — through OKRs, accountable leadership, sound financial management, and a well-run operating system — so the company scales predictably and profitably. KPI • 100% of departments reviewed monthly against KPIs, OKRs, and Health Indicators, with documented recommendations • Company profitability / EBITDA margin vs. plan • Budget variance (actual vs. forecast) held within an agreed threshold • Hiring bar maintained: consistent pass-rate against defined criteria and low early-tenure attrition on new hires • Resource allocation (comp and budget) demonstrably tied to priority and merit, validated in periodic audits • Executives satisfaction and retention across managed industry partnerships • Adoption and reliability of the company Work OS across teams AREAS OF RESPONSIBILITY Executive Team Management • Run regular executive team meetings • Ensure every department sets OKRs and Health Indicators for department, team, and individual levels • Hold department C-level executives accountable for quarterly OKR execution • Analyze KPIs, OKRs, and Health Indicators across all departments monthly and recommend improvements • Train and develop other executives Operations Team Management • Own and maintain the company’s Work AI OS • Provide leadership and direction to the Operations team Strategic Planning & Execution • Conduct strategic research for new internal projects • Execute and control company strategy • Partner closely with the CEO on company direction and decisions Resource Allocation & Oversight • Ensure compensation and budget allocation follow priority and merit • Maintain a high, consistent hiring bar aligned with company principles Financial Management • Track profitability and perform financial forecasting • Manage budgeting, including departmental budgets • Control and optimize income and expenses • Drive financial planning by analyzing company performance and risk Partnerships • Manage relationships with industry partners • Provide onboarding support to partners SKILLS • Strategic execution & OKR/performance-management systems — able to translate strategy into measurable goals and cadences • Financial acumen — P&L ownership, budgeting, forecasting, and risk analysis • Executive leadership & coaching — holding senior peers accountable and developing them • Operational systems design — building and running a company-wide Work AI OS • Data-driven decision making — synthesizing KPIs/OKRs/health indicators into clear recommendations • Cross-functional stakeholder management — aligning departments with competing priorities • Partnership management — building and sustaining external strategic relationships KNOWLEDGE • OKR, KPI, and health-indicator frameworks, and how to run them as a company-wide performance management system • Financial statements, budgeting cycles, and forecasting methods suited to a professional-services /consulting business model • Company operating-system methodologies and tooling and how to select and run one at scale • Current state of the AI consulting and enterprise AI adoption market, so operational, hiring, and resourcing decisions track where the business is headed EXPERIENCE • 3+ years as an Associate Partner (or equivalent senior leadership role) at a top-tier strategy consultancy (McKinsey, BCG, or Bain), leading engagements on operating model design, organizational transformation, or performance management • Prior experience operating (not just advising) inside a fast-growing company — having sat inside the business making the calls, not only recommending them • Track record improving financial performance and risk visibility at a company-wide level, in a role with direct P&L or budget accountability • Experience building or scaling a company operating system/management cadence from the ground up in a company of comparable size and growth stage • Background leading or working with distributed/remote, cross-border teams WHAT WE OFFER • Competitive compensation — a monthly base plus expansion revenue upside, stock options • Fully remote — outcomes over attendance • Unlimited PTO • Full-time contractor engagement with a fast-growing AI consultancy at the forefront of enterprise transformation