Capital Account Manager

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! At Lightspeed Commerce, we believe exceptional teams are built from diverse backgrounds, perspectives, and skills. Research shows that members of underrepresented communities often apply only when they meet 100% of the criteria. If you are excited about this role and feel you can make an impact (even if your experience does not align perfectly with every bullet point), we encourage you to apply. About the Role We are looking for an Account Manager, Capital based in Ghent to join our Financial Services team. In this role, you will partner directly with a dedicated portfolio of hospitality merchants, acting as a trusted advisor to help them scale and streamline their operations using Lightspeed Capital. What You’ll Do • Drive Merchant Growth: Partner with hospitality merchants across your portfolio to understand their financial needs and present Lightspeed Capital solutions effectively. • Build Strategic Relationships: Serve as a trusted consultative partner, identifying financing opportunities that align with your merchants' long-term business goals. • Manage Deal Cycles: Lead discussions, negotiate agreements, and close financial contracts to support portfolio retention and growth. • Collaborate for Territory Success: Work closely with regional leadership to identify expansion opportunities and meet regional goals. What You Bring • B2B Account Management or Sales Experience: Proven experience managing client relationships, driving pipeline, and closing agreements. Fintech, SaaS, or financial services experience is a strong asset, but transferable consultative sales experience is welcome. • Consultative Communication: Ability to articulate financial concepts clearly and build rapport with merchant owners and executive stakeholders. • Growth Mindset: Comfort working in a fast-paced environment, taking initiative, and incorporating feedback to develop your craft. • Bilingual Fluency: Fluent professional proficiency in both Dutch and English (written and verbal), proficiency in French would be a significant advantage. Nice-to-Have (Not Required) • Familiarity with the hospitality or restaurant industry. • Exposure to SaaS, payments, or banking/lending products. • Hands-on experience with CRM tools such as Salesforce. What’s in it for you? Come live the Lightspeed experience... • Unlock your potential with our growth program, paving the way for promotions and career advancement • Genuine career opportunities in a company that’s creating new jobs every day • Work in a team big enough for growth but lean enough to make a real impact … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: • Company car & charging card • Lightspeed equity scheme – we are all owners • Health & Wellness Credit – expense up to €400/year toward gym memberships, yoga, a bike, or anything that supports your wellbeing • Mental Health Support – through Modern Health App (meditation, coaching, counseling) • People Experience – work remotely from almost anywhere in the world for up to 60 days/year • Volunteer time off – give back to the community with paid volunteer days • Transit benefit – whether you bike or take public transport to our Ghent office • Regular breakfast/lunches, drinks & snacks in the Ghent office To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.