Operations Lead

Platinum ? Clera · New York, Remote

ABOUT THE ROLE Own a core operational domain at an early-stage fintech, such as customer operations, payment operations, or financial crime operations. You will build its processes, metrics, tooling, and automations in close partnership with Product and Engineering, helping the operation handle growing volume without relying on proportional headcount growth. WHAT YOU'LL DO - Handle operational cases directly at first to identify process bottlenecks and define metrics for….

ABOUT THE ROLE Own a core operational domain at an early-stage fintech, such as customer operations, payment operations, or financial crime operations. You will build its processes, metrics, tooling, and automations in close partnership with Product and Engineering, helping the operation handle growing volume without relying on proportional headcount growth. WHAT YOU'LL DO - Handle operational

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