Customer Success People Lead

Xero · UK: Milton Keynes (100 Avebury), UK: Manchester (Landmark, St Peter's Square, 1 Oxford St), Remote

The role / impact As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists. Your focus will be on increasing our contribution to overall revenue by guiding day-to-day outputs….

The role / impact As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists. Your focus will be

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